kerkiya Terms & Conditions

Kerkiya (an operating brand of bunext) is an internationally licensed online gaming platform. These Terms and Conditions constitute a legal agreement between kerkiya and the user, and take effect the moment a user creates an account or accesses the platform for the first time.

Kerkiya's Terms and Conditions may be updated from time to time. Any changes take effect upon publication on the website. It is each user's responsibility to check this page regularly.

• Kerkiya services may only be used for personal entertainment purposes.
• Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.
• Kerkiya reserves the right to modify or discontinue its services at any time and for any reason.
• These Terms and Conditions apply in both English and Bengali; in the event of any conflict, the English version shall prevail.

Users must be at least 18 years of age to create an account on kerkiya. Minors are strictly prohibited from using the kerkiya platform. If age verification documents are requested, they must be provided.

Each user may create only one account. If multiple accounts are found belonging to the same person, all accounts will be suspended and all balances may be forfeited.

• All information provided at registration must be truthful, accurate, and complete.
• Mobile number and email verification are mandatory.
• A national ID card or passport must be used to verify your identity before withdrawing.
• Please contact support to update any personal information.
• It is the user's own responsibility to keep their account password secure.

Kerkiya supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are secure and encrypted.

• Account verification must be completed before making a withdrawal.
• The withdrawal method must match the deposit method.
• Kerkiya may request additional verification for suspicious transactions.
• A new withdrawal request cannot be submitted while a previous one is still being processed.

Kerkiya offers a range of bonuses and promotions, including a Welcome Bonus, Daily Cashback, Reload Bonus, Referral Bonus, and VIP Bonus. Each bonus comes with its own terms, which you should read carefully before claiming.

• To withdraw bonus funds, a specific wagering requirement must be met (typically 15–30x).
• Winnings earned using a bonus must have the wagering requirement completed before withdrawal.
• Claiming bonuses on multiple accounts from the same device or IP address is not permitted.
• Bonuses are generally valid for 7 days; any unused bonus will be automatically cancelled upon expiry.
• Kerkiya reserves the right to modify or cancel any bonus offer at any time.
• If promotional abuse (bonus abuse) is detected, the account may be suspended.

All games on kerkiya are powered by certified RNG (Random Number Generator) technology, ensuring complete fairness and verifiability. Live Casino games are streamed in real time with live dealers.

The following rules must be observed when betting on kerkiya. Any misconduct or evidence of strategies used against the platform will result in strict action.

• If a technical issue occurs during a game, kerkiya will determine the correct outcome based on its records.
• If the network connection is lost, bets will be processed automatically.
• Exploiting any software or hardware flaw for advantage is strictly prohibited.
• If a game error results in an incorrect payout, kerkiya reserves the right to correct it.
• Match fixing or exploiting incorrect information in Sports Betting is strictly prohibited.

Kerkiya is firmly committed to responsible gaming. We want every player to enjoy a healthy, fun, and controlled gaming experience. We have put in place a number of proactive measures to prevent excessive gaming and gaming addiction.

• Each account can set daily, weekly, and monthly deposit limits.
• The Self-Exclusion feature allows you to temporarily disable your account for a specified period.
• Users under the age of 18 are not permitted to create or use an account.
• The kerkiya support team can provide information on professional assistance for gaming addiction.

To learn more, visit our Responsible Play View the page.

Kerkiya reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Registering with false or inaccurate information.
• Operating multiple accounts belonging to the same person.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial activity.
• Using software or hacking techniques against the platform.
• Threatening or harassing other users or kerkiya staff.

Users may also request account closure at any time. If a valid balance exists, the opportunity to withdraw it will be provided.

Kerkiya treats the protection of user personal data as its highest priority. We comply with international data protection standards and never sell personal information to third parties.

• All data is protected with 256-bit SSL encryption.
• Payment details are not stored on kerkiya's servers.
• User data is used solely for service delivery and legal compliance purposes.
• No information is disclosed without a lawful order from the relevant regulatory authority.

For more details, visit our Privacy Policy Read the page.

For any dispute or complaint with kerkiya, please contact our customer support team first. Most issues are resolved within 24–48 hours.

• When submitting a complaint, please include your account ID, the date, and a detailed description.
• If you are not satisfied with the support team's decision, you have the right to file a complaint with the licensing authority.
• In the event of a dispute over a game result, kerkiya's server logs will be considered the final authority.
• Financial disputes are resolved within a maximum of 7 business days.

Kerkiya reserves the right to update these Terms and Conditions in part or in full at any time. For significant changes, users will be notified via their registered email or a platform notification.

• Updated terms take effect 7 days after they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If any provision is found to be invalid or unenforceable, the remaining terms will continue to apply.
• While this agreement is written in Bengali, international standards apply for legal interpretation.

If you have any questions about these Terms and Conditions, please contact our support team or FAQ Page View.